Store policies

Shipping, returns and order policies.

MilkTrak consumer kits are sold through our Shopify store. Its live policy pages are the official source for each order.

Effective 15 August 2026

Official Shopify policies

Shipping policyDispatch, delivery areas, timelines and shipping conditions.Refund policyEligibility and the process for returns, refunds or replacement requests.Store privacyHow information is handled when you browse or buy from the online store.Terms of serviceThe terms that apply when browsing the store or placing an order.Contact informationStore operator and contact information for order-related questions.

Which policy applies?

The policy displayed on shop.milktrak.in when you place an order, together with the information shown at checkout, governs that purchase. We link to the live store pages here so shipping, refund and payment information does not become outdated or conflict with checkout.

Need help with an order?

Keep your order number ready and email dairy@bharatmandi.com, call support at +91 11 6926 1576, or message support on WhatsApp. Phone and WhatsApp support is available during standard business hours.

Visit the MilkTrak store